Ms. Common Sense, meet Dr. Common Sense.
Code 3 for chest pain. At the urgent care clinic.
As you know, we respond to the urgent care clinic quite often, usually for some silliness that exceeds their capabilities, so it’s usually really just some transfer to the ED. The numbers out of this place are on par with your typical skilled nursing facility.
A woman in her 40s experienced some chest pain in Neighborhood A, where she lives. She called her doctor, who is clearly familiar with both this urgent care clinic and the ED, and asked if she should go to the ED, a few minutes away from her home. He said no, and directed her to the urgent care clinic, 15 minutes away in Neighborhood B.
So, she showed up at the urgent care clinic with chest pain, and – lo and behold – they put in a call to the ED, followed quickly by a call to 911. We leave our coffee – I don’t really remember but it sounds cool to type that – and drive from near her home and the ED all the way to the urgent care clinic, and drive her all the way back to the ED.
And now her car is stuck in the parking lot at the urgent care clinic.
“Who is your doctor? And why did you listen to him in the first place?”