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Tag Archives: “customer” service
Cry me a river
(3 votes, average: 5.00 out of 5)
Loading ...An agency administrative person, relatively new to EMS, is sitting at her desk, about to eat her lunch. “I’m sorry, do you have a minute before I go in service? It’s a quick HR thing but it’s urgent.” She looks … Continue reading
EMS cliche #5
(4 votes, average: 4.75 out of 5) Loading ...“Always bring the gurney to the patient.” Fuck off! Have you met any of our patients? Random old posts: Just another day How do you think you got that zipper? Woof I can’t curl 300 pounds You say “harassment,” we … Continue reading
I never learn
(1 votes, average: 5.00 out of 5) Loading ...We’re on scene with a drunk guy who was assaulted. “Hey, looooock my bike.” It has a chain and a padlock. “OK, where are the keys?” He starts fumbling with his keys after he pulls them out of his pocket. … Continue reading
Not doing that again
(4 votes, average: 3.75 out of 5) Loading ...Code 3 for the unknown. A woman in her early 30s is in her office, where her co-workers called because she just “isn’t herself.” It is clearly a reliable and professional environment, with drama and malingering quite unlikely. She isn’t … Continue reading
We do everyone’s dirty work
(1 votes, average: 4.00 out of 5) Loading ...Code 2 for man down. It is 10pm and pouring. An elderly man is down next to his walker in a residential neighborhood. No one is around at all. He is polite and sheepish. He says he has weak legs, … Continue reading
